Bisley USA is the US arm of Bisley Office Furniture, Europe's leading steel storage manufacturer. The Unique Bisley System is fashioned with the design minded person in mind. From multidrawers to sophisticated storage systems, Bisley assists you create the perfectly organized office including Filing Cabinets, Lockers, Storage Cabinets, Desks, Lateral Files and more.

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Lou L.

Nov 08, 2015

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First, a shout-out to Yelp. When my mom had mangled the wrong key into a Bisley file cabinet, I looked up the company and found the terrific Yelp reviews about replacement keys. Now, a huge thank you to Aaron Sloane at Bisley. When I contacted him at the New York office, Aaron asked me a few questions and then assured me he could order a replacement key, although it could take up to two weeks since the company was in the UK.

He forwarded my email to Chitra, Design & Client Services, who immediately contacted me for additional info. I will send a check tomorrow and the order will be placed. I haven't had such amazing and courteous customer service in a long, long time.

Harvey M.

Feb 10, 2014

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My search for replacement keys took me to these great Yelp reviews and then to Donald, who provided the exceptional customer service that other reviewers indicated I could expect.

Tai K.

Jun 28, 2012

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Great service. Lost a key to a cabinet purchased at the container store. I made one phone call, received an email invoice within half an hour, put a check in the mail for $3.30 the replacement cost, two days later received the key. Very polite and quick service.

J. Z.

Jun 22, 2011

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Contacted Bisley USA through their web site for a replacement key for my cabinet, got a response with instructions and then a separate email confirming that my key is on order and will arrive in 2 weeks all within one hour of my initial contact.

Rashmi N.

Apr 19, 2007

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Nice file cabinets. Amazing customer service! I lost the key to my file cabinet and figured I'd probably never be able to lock it again. 10:00 am: I emailed the general Bisley customer service email not knowing if I'd ever hear from them 11:00 am: I get a call from a friendly Bisley rep (thanks, A.S.) in NY saying he got my email and telling me what I needed to provide to them to get a replacement key 11:10 am: My faith in the goodness of man and decency of customer service departments everywhere is restored. I guess it's true what they say - you get what you pay for. With Bisley I got a fabulously sturdy (yet sleek) file cabinet and wonderful customer service.

Bisley Furniture