Basham's is a locally owned family business. We've been serving the Wichita & surrounding area for over 40 years with great service, low prices and a huge selection of products for your living room, dining room, bedroom, home office, kid's room and more! At Basham's our goal is to offer you the best value on home furnishings, appliances, and electronics from America's best name brands including: Ashley Furniture, Benchcraft, Sierra Sleep, Ashley Sleep, Crosley, LG, and Samsung just to name a few.
Services
Reviews (10)
Trevor Strachn
Oct 25, 2021
Steven Hartman
Jul 10, 2021
Waheedah Shabazz
Jun 15, 2021
Owl Vision
May 31, 2021
These guys are NO joke!. They delivered a California King bed with bed frame & assembled it right there in the bedroom. Then they brought in a full size couch. Laid it down with our preferred adjustment. Then with a signature on a piece of paper and OFF they went. All in less than 15 minutes time. I would definitely recommend this place for Rent-to-own if you want something nice! Our price for both, less than $1,400.00.
Sarah H.
May 18, 2021
Barbara Peterson
Apr 17, 2021
Came to Basham's looking for sofa to buy - NOT rent. Not much in the showroom, but a HUGE amount of inventory that can be ordered. And, the price was better than anywhere else in town! Friendly, helpful, courteous staff! Answered all my questions & gave me info that I hadn't even asked, yet. I recommend them % if you're looking for any furniture!
Dulce Maria
Mar 04, 2021
Terra McDaniel
Feb 23, 2020
They wasted my time. I gave them money a week ago. I filled my app out 2 weeks ago for a washer and dryer. They lied about not being able to get a hold of my references. I had my references call them. The older gentleman lied and said they didn't get a hold of anyone. I feel like I was stereotyped and in so many words called a liar. I asked for a refund. They really deserve 0 stars.
Shanna Dean
Mar 24, 2019
My fiance and I moved to Wichita recently to PCP for my company in which I have been with for over five years. I visited this location this past week and spoke to the manager Conner. We picked out a sectional for our new living room and decided to fill out the app after Conner explained to us that they go off of our references and employment. My fiance who was second listed on my app was called and told we did not get approved for the furniture.
I then called in and spoke to connor who again told me they couldn't work with us and upon asking why that would be he tells me that it's because we just moved into our location which I had disclosed to him in our first conversation. I ask him why he wouldn't have told me that would automatically disqualify me and he then told me he as the manager he doesn't know now what would qualify a person and what doesn't and became very condescending with me.
With that being said I ask the other gentleman if I could take a picture of my application and was told the he would give it back to me after they enter it into the system. Today after Connor infomed me that he didn't know what he was doing and laughed at me I told him I would be by to pick up my reference sheet and that's when he informed me he had already shredded it without saving any information that I had specifically ask for.
I have never done a rent to own so I was unaware of the qualification process but after this experience I will just wait to buy my furniture outright which is what I've always done before. If I could give this place 0 stars for his unprofessional behavior I would. I am appalled by the way he conducted himself when all I wanted to know was who to speak to further and why moving for my company would negatively reflect the decision as I thought my successes with my company would have been in my favor.
This is the first time I have ever took the time to write a google review as I am disgusted with the way he handled himself. I do not recommend this place to anyone wanting to be treated as a professional. Best wishes to them but I don't foresee this place remaining open for too long if the don't improve their customer service in house.
I then called in and spoke to connor who again told me they couldn't work with us and upon asking why that would be he tells me that it's because we just moved into our location which I had disclosed to him in our first conversation. I ask him why he wouldn't have told me that would automatically disqualify me and he then told me he as the manager he doesn't know now what would qualify a person and what doesn't and became very condescending with me.
With that being said I ask the other gentleman if I could take a picture of my application and was told the he would give it back to me after they enter it into the system. Today after Connor infomed me that he didn't know what he was doing and laughed at me I told him I would be by to pick up my reference sheet and that's when he informed me he had already shredded it without saving any information that I had specifically ask for.
I have never done a rent to own so I was unaware of the qualification process but after this experience I will just wait to buy my furniture outright which is what I've always done before. If I could give this place 0 stars for his unprofessional behavior I would. I am appalled by the way he conducted himself when all I wanted to know was who to speak to further and why moving for my company would negatively reflect the decision as I thought my successes with my company would have been in my favor.
This is the first time I have ever took the time to write a google review as I am disgusted with the way he handled himself. I do not recommend this place to anyone wanting to be treated as a professional. Best wishes to them but I don't foresee this place remaining open for too long if the don't improve their customer service in house.
E. M.
May 22, 2016
