All of my furniture is handmade in Mexico, yes, handmade to order whether I order or you order it. Each piece of rustic furniture will have cracks, distressed surfaces, variations in the wood as well as in the color and unknown marks. Each piece will NOT exactly match another but it all goes together so well, you don't even notice it. We will put the same color on your pieces but they don't always look exact except for the hardware which itself is rustic too. Great little shop. I've been looking for some high quality accent items for my home.
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Reviews (14)
Cherie Jones
Oct 09, 2021
Victor Montoya
Apr 10, 2021
Nancy Miller
Nov 21, 2020
Jose Aragon
May 29, 2020
Rhonda Kilbane
Nov 25, 2019
I have been shopping at Rustic Home for several years. We are always pleased with the service that Norma provides to all her customers. We love the products that she sells in her beautifully decorated store. We have 8 different furniture items that we enjoy in our home. We have several furniture pieces that were custom orders that Norma has provided help with to insure that we will love the pieces. Norma will go above and beyond to make sure you are happy.
The quality of her items are outstanding. They are sturdy and one of a kind. You won't find these items in any chain store. We will continue to shop with Rustic Home and enjoy visiting with Norma. You don't feel pressure to purchase anything and she will always make you feel welcome.
The quality of her items are outstanding. They are sturdy and one of a kind. You won't find these items in any chain store. We will continue to shop with Rustic Home and enjoy visiting with Norma. You don't feel pressure to purchase anything and she will always make you feel welcome.
Samantha B.
Aug 18, 2018
Mary Langley
Apr 07, 2017
Wow I loved the furniture here, so solid. I read the review here and had such a different experience with the owner, she was very friendly and made a special order for me. I have enjoyed her store and meeting her dog. I have bought three pieces of furniture and plan to buy the rest of my furniture here, one piece at a time, this furniture will be passed on it is so well built.
Victor Patel
Mar 14, 2017
Denee B.
Mar 02, 2017
Stay Away! This shop has very attractive home furnishings if you like rustic or southwestern decor. However, I found the owner to be rude and possibly biased against racially diverse people. The first time I visited the store the owner ignored me and acted like it was an imposition to answer any of my questions regarding various items in the store.
Her icy demeanor lessened slightly when I made my purchase and I left feeling embarrassed hoping that her behavior was just due to having a bad day (it happens to us all.) When I returned to the store a month later I received the same type of service. The owner refused to acknowledge me, was annoyed when I asked her a question regarding some sconces in the store, and rang up my purchase in silence without a "thank you, have a good day." What made the experience so hurtful was her friendly and talkative behavior towards the two other patrons in the store, both older Anglo women.
Each lady would occasionally look at me with odd expressions and I felt that they too were uncomfortable with the owner's treatment towards me. I will never return to this store again and will encourage others to stay away as well. The owner clearly only wants clientele of a specific race and appearance. New Post: It is important to remember that this review is an account of my "personal experience" and is not intended to reflect everyone's encounter with the owner.
If you had a different experience then that's wonderful for you. I did not have a pleasant time in the store and I don't think that it's appropriate to discount my feelings just because they differ from other patrons or to discredit me by suggesting that I behaved inappropriately, which I did not. If this review causes the owner to take steps to treat African American clients with the same courtesy as others then I consider my post a success.
Her icy demeanor lessened slightly when I made my purchase and I left feeling embarrassed hoping that her behavior was just due to having a bad day (it happens to us all.) When I returned to the store a month later I received the same type of service. The owner refused to acknowledge me, was annoyed when I asked her a question regarding some sconces in the store, and rang up my purchase in silence without a "thank you, have a good day." What made the experience so hurtful was her friendly and talkative behavior towards the two other patrons in the store, both older Anglo women.
Each lady would occasionally look at me with odd expressions and I felt that they too were uncomfortable with the owner's treatment towards me. I will never return to this store again and will encourage others to stay away as well. The owner clearly only wants clientele of a specific race and appearance. New Post: It is important to remember that this review is an account of my "personal experience" and is not intended to reflect everyone's encounter with the owner.
If you had a different experience then that's wonderful for you. I did not have a pleasant time in the store and I don't think that it's appropriate to discount my feelings just because they differ from other patrons or to discredit me by suggesting that I behaved inappropriately, which I did not. If this review causes the owner to take steps to treat African American clients with the same courtesy as others then I consider my post a success.
Harold Ruiz
Dec 06, 2016
My wife and I have been shopping at Rustic Home for 3 years and have never encountered any attitude or been treated rude in any way by Norma Jean. We have been in the store when people walk in and they are always greeted warmly and told to holler if they have questions. On the contrary we have been in the store and have seen and heard customers make outlandish requests and treat Norma in a rather rude way simply because she won't give them the price THEY want. Norma Jean is very reasonable and very helpful (even helps you load furniture), so I find it appalling that anyone would write such a negative review for someone trying to make an honest living.
Mary L.
Dec 31, 2015
This is a terrific find. I drove by dozens of times and finally dropped in. It was SO worth it, with a huge variety of items while still maintaining the small, personal feel of a business owned by someone who really loves furniture and decorating. Everything I looked at was lovely and well designed. As many reviewers have said, Norma Jean is truly delightful, and equally important, has incredible taste and a sense for combining accessories for a unique look. I'd never hesitate to ask her advice, also because she has a huge stash of things that can't fit in the store. Go visit; you'll like it.
Dominic R.
May 29, 2015
Julian G.
May 26, 2015
Norma Jean's store is fabulous with unique finds for your home. Not the cookie cutter type of furniture you see at most furniture stores, great accent shops that embrace the southwest/rustic genre. Awesome accent pieces, conversation pieces. I would come for the items, but I'd come back just for Norma Jean, she's a doll.
Carol F.
Dec 04, 2011