Doctor Teak

Maurice refinished our many pieces of teak furniture yesterday and we couldn't be happier. This is the 2nd time Dr Teak has come to provide their services and we will continue to use them. 5*

I don't know what kind of work they do, but I do know their business practices are unethical. I reached out to them and they sent me an estimate for the work they were going to do. As they pursued my business, they sent me the estimate several more times and I finally agreed to use them. Nowhere on the estimate, their website, or anywhere in their emails did they mention that deposits were nonrefundable.

They told me I had to give them half the amount of the job to secure a date on the calendar. I did so. I ended up having to cancel the service, and at that time they told me the deposit was nonrefundable. I looked back through all of my documents and the only place it said the deposit was nonrefundable was on the invoice, which they sent me two hours after they received my deposit.

When I pointed out to them that there was no way I could be bound by a policy of which I was not aware before I gave them my money, they made it sound as if they would be doing me a favor to give me my money back. I reached out to my bank and disputed the transaction. They turned a scenario where they could have earned goodwill by being legitimate and transparent businesspeople into an antagonistic interaction where I had to use a last resort method to get my $600 back. Buyer beware.

We had three small teak tables and on large teak table stained by this company. The stain virtually immediately leaked off the small tables from the moisture at night. The larger table has marks from where some small amounts of water came into contact with the table. My wife spoke to them and they said they would come back to restain the tables but wanted to charge us for doing so. Very poor quality of work and don't stand behind their work.

We wanted to restore our old patio furniture, and the Dr. Teak team did a beautiful job that exceeded our expectations. They were extremely responsive and professional-especially considering some problems with weather! We will definitely use them again to keep our furniture beautiful for years to come.

Walter from this company is an absolute nightmare. He is so unprofessional and I cannot believe a company would allow him to be the first point of contact for them. Rude, unnecessarily aggressive and lost my business becuase apparently I am not allowed to challenge him when it comes to terms of payment (why not pay upon delivery of furniture WITH a credit card on file)? DO NOT USE THIS COMPANY- I back my claims and welcome anyone to reach to me to share my experience with you. Walter is a TERROR. Awful. I would give them less than a star if I could.

The Doctor Teak crew did a great job superclean super efficient the furniture was over 10 years old and they made it look better than new fantastic team great work great finished product. I will use them to refinish in the future, it's been six months and it still looks great. I am using the outdoor furniture as my office place because it's so nice. thank you again Dean, Malibu

We've used Dr Teak for 11+ years to maintain our outdoor furniture, and they have always done an amazing job. They're reliable, reasonable and have great customer service. We'd give them 100 stars if we could.

Albert arrived at my home this morning at 7:30 and immediately got to work on my old weathered teak patio set. It was gray and dirty and looked unloved. He power-washed it all, dried and sanded it, and offered me a choice of finishes. He did all the staining work by hand, no sprayer, and rubbed it in carefully and expertly. Albert was friendly, neat in his wor area and professional.

I highly recommend Teak Doctor. This close to the beach, my teak furniture takes a beating in spite of covering it. (Sorry - photos won't attach, for some reason. Boo hoo.)

I was referred to Dr Teak from Terra Outdoor where we bought our expensive teak chairs, after a couple months they started to mold and look terrible and Doctor Teak saved the day! Gabriel came by and power washed, dried, sanded and stained in about 5 hours. They look better than brand new, literally! Thank you!

I had a scheduled service today at my house and due to the rain the work could not get finished. I called Walter the sales manager to ask him if they could take the furniture and finish it at the warehouse and he quoted me $300 additional dollars to ship and deliver. This company is not customer service based, I felt like Walter was argumentative the entire time acting like he was giving me a deal when in reality he had no knowledge of what the actual pricing was. Was not accommodating to the fact that my service was urgent and charged me a cancellation fee.

He was very dismissive. I called Teak Master and despite the fact that they are booked until Mid December they offered free shipping and delivery tomorrow with a promise to return the furniture by Thanksgiving. It's disappointing that this company acts like they are doing you a favor when in reality you are providing business. Will never work with this company again.

I made our appointment a couple weeks out, because they are so busy. But it was worth it. All the teak looks brand new again. I'll definitely use them again in the future.

I called them out for an estimate two years ago. I remember it being expensive and our furniture was fairly new so I put it off. I just called them back to get the work done and they never called me back. I tried again and was told that I had been flagged as someone they didn't want to work with. I have no idea what happened and I don't remember any issues. I explained that and the person on the phone called me a liar. There is just no reason to deal with service like this, I'm going elsewhere.

I used Dr. Teak to seal my fences and gates at my rental house. It was a really great experience from start to finish. Walter the salesperson did a great job scheduling my job, the two teak doctors they sent out Oscar and Joel were courteous, on time and very professional. My tenant was very happy with the work they did and I will definitely call them again.

Even paying my bill was easy and the accounting manager Ashley responded right away when I emailed her for a copy of the receipt. Thanks again Dr. Teak. I hope to see you soon.

We used Dr. Teak for the first time today. They were terrific. It started to rain in the middle of their work and they started working under our outdoor umbrella. But, they told us that they would stop work and come back another day if they thought they couldn't do a quality job. Luckily the rain stopped and they were able to finish. Our furniture is over 10 years old and they look like new.

We had another company refinish our furniture when we lived in Los Angeles and Dr. Teak's work is a lotbetter and my husband looked at our records and Dr. Teak even charged less. They were recommended by Judy at Pacific Patio (who is wonderful, by the way!). And she was right. They are great at what they do and we'll be calling them to come back.

I've had Dr Teak refinish my furniture twice in five years. They are amazing. The furniture is beautiful and they are always prompt, polite and responsive. Everyone I've worked with is highly professional but most importantly, the end product is perfect. I highly recommend this company.

This place is a little on the pricy side BUT. WOW they REALLY do a good job and stand behind it too. I usually get flawless work from Dr. Teak. One of the times I had my teak refinished I wasn't completely satisfied with one of the chairs. They quickly dispatched a truck that had everything they needed to resolve my concern on the spot. WOW They made some cracks dissapear in my loungers.

Not sure how they did that! No repair charges on my bill. I have used other guys as well and in my opinion its not worth the savings if you really want your teak to look and be in like new condition. The others guys "finish" the job but it doesn't last, they miss details and they start talking about big money to get the results that are included with Dr. Teaks service. Its Teak. Spend a little more to get A LOT better results.

Do not use these guys. They tried to do a bait and switch on our service invoice. When I called to try and understand, they were argumentative. I used them once last year, planned to do the yearly maintenance that was supposed to be 1/2 the price but they quoted the full price. Then said needs to be every 6 months for a discount. Frustrating and something feels off with them in general.

Our neighbor used to use them and said similar experiences lately. The work initially was ok but not great. Not worth it and dishonest business practices. Beware. Update; the owner called me last week to apologize. Good thing for yelp. Sounds like some challenges with operations and customer service, hopefully they can improve things in the future.

After calling several companies and getting quotes I finally decided on Dr Teak. I called for an estimate, sent in pictures and was able to receive an estimate that same day. The crew that came to my house was very professional and did an excellent job. Our furniture was very grey and dirty and we were not sure that it was worth saving. We are so happy that we called Dr Teak because our furniture looks just as good as the day we purchased it! I will definitely be calling them when it's time to have the stuff cleaned up again.

These guys surpassed our expectations. They were super professional, hard working and left our place better than it was when they got there. The furniture looks new - and we've had it for 18 years. Go figure. We highly recommend them.

Dr Teak was so professional and responsive. Chris got back to us immediately, provided a fair quote and got the work done when they said it would be done. My wife is thrilled - our patio furniture looks like it did the day we bought it!

Great job on our furniture! We had about 15 pieces of teak furniture refurbished by a technician named Luis and his crew. They handled everything in less than 2 days and we couldn't be happier with the result. Our stuff looks brand new again! Highly recommend this service!

I have used Doctor Teak for the maintenance of my outdoor furniture for the last 7 years. I have chosen to be on the maintenance program which means that they come a couple of times a year and makes sure my furniture looks like new ALL THE TIME. I am very happy to have found a company that is knowledgeable, professional and has great customer service.

These guys are great! We have a ten year old Restoration Hardware set of outdoor teak patio furniture, couches, chairs, table and dining chairs and all of it looked just trashed. We had never maintained it. When we painted the house and cleaned the patio, it suddenly looked even worse. So we called Dr. Teak after finding them online. Wow. A crew of five guys showed up with sanders and some kind of cleaning blaster and spent about five hours here.

Then they left with the cushions. Cushions just came back and it all looks like a brand new set of furniture. Actually, it looks better than it did because the finish somehow looks like a deeper color. Anyway, strongly recommend doing this! Good guys. Seemed very reasonable for the amount of time and the work. It is too bad there's not space for a photo which would really make the point. They all seemed like guys who have been doing this for a good amount of time. So glad I didn't have to buy new furniture! No complaints!

Dr Teak is an amazing company to work with. They took care of my issues quickly and my furniture looks fantastic. They are so wonderful to deal with and their follow up is quick.

The quality of Doctor Teak's work far exceeded our expectations. We had them re-finish our Janus et Cie patio furniture. We opted for them to pick up the furniture to do a commercial finish. The results are incredible. I wish I could post a photo. Worth every penny. Their sister company make the most incredible furniture to order too - of the highest quality with attention to detail in design and finish. Excellent!

Doctor Teak service men did a fantastic job on our furniture - for the third year in a row. Very professional and courteous men. Furniture looks great to start the summer. Definitely recommend!

Absolutely fantastic! We have a large amount of Ipe decking and siding at out house. After 15 months, the wood started to age as is normal and took on a gray finish. We wanted the original finished look back, so I looked for somebody to refinish it. After interviewing and meeting with a few companies, we settled on Dr Teak, and we couldn't be happier.

They were great to deal with before the project. Their price was competitive, and the job was done on time. The manager even came back to inspect the job a few days after it was done and sent the workers back to touch up a few areas (I couldn't tell that anything needed to be done, but apparently they want it all to be perfect). You can't go wrong with Dr Teak!

I am thrilled with the services that Dr. Teak provided to me. My teak patio furniture is ten years old and was looking very weather-worn. Chris from Dr. Teak promptly responded to my inquiry and provided me with a fair quote. The restoration service was scheduled for the next business day. Juan and Jose arrived right on time. Their work was exceptionally good. My teak furniture literally looks like new again. I will be a repeat customer and highly recommend Dr. Teak.