Next time you need new home furnishings, visit us at Frugal Furniture. With our extensive furniture selection and amazingly low prices, our home furnishings store can save you both time and money. Not only do we provide great merchandise, but we also provide quality customer service and a casual, laid-back shopping atmosphere. Visit one of our Boston, MA furniture showrooms today to see how enjoyable home furniture shopping can be. We are confident that our discounted furniture store can provide you with everything you need to furnish your home in style.
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Services
The advertised service is lease-to-own or a rental-or lease-purchase agreement provided by Prog Leasing, LLC, or its affiliates. Acquiring ownership by leasing costs more than the retailer's cash price. Leasing available on select items at participating locations only. Not available in MN, NJ, VT, WI, WY.
Whether you are looking for a complete living room set, or one stylish accent chair, you can count on Frugal Furniture to supply you with a wide array of options that will fulfill your home furnishing needs. All our living room furniture is sturdy, fashionable, and exceptionally affordable. In fact, we are confident that we can provide you with the best living room furniture deals in Dorchester, MA and its surrounding areas!
Frugal Furniture is the premiere source for affordable brand name bedroom furniture in Chelsea, MA and its surrounding areas. From beds and dressers to complete bedroom furniture sets-our home furnishings store has it all at prices you can afford. No matter what kind of bedroom furniture you are looking to buy, you can count on us to provide you with high quality products that are sturdy, durable, and will last you for years to come.
Reviews (14)
Kyiesha Menzie
May 17, 2022
Charlene Lewis
May 06, 2021
Joanna G.
Jan 21, 2021
Dai B.
Jan 07, 2021
C. L.
Sep 14, 2020
This has been by far the worst consumer experience I've ever had. While the store employees did all that they could to assist me, it's clearly a poorly ran organization. The communication between the store, warehouse and Corp is awful. I even left a message for the owner to call me so I could discuss my concerns with him. But he never called.
We paid for our furniture in full in June and was told that we would get the furniture in August. We ended up getting an incomplete order in September after making numerous calls. Most of the time we were promised call backs and never received them. When we did get them they were still empty promises with poor follow through. While I understand there have been delays with deliveries due to Covid, But this was totally unacceptable.
We decided to support the community during this time instead of going to a big chain. We thought it was the right thing to do. But It's sad to have a store of this size to sit right in the middle of the city and to treat its customers as such. I will never shop here again. Frugal showed me exactly what they thought of me as a customer. They simply did not care. PLEASE DO NOT SHOP HERE! They have to do better and show people that the business is appreciated. So sad.
We paid for our furniture in full in June and was told that we would get the furniture in August. We ended up getting an incomplete order in September after making numerous calls. Most of the time we were promised call backs and never received them. When we did get them they were still empty promises with poor follow through. While I understand there have been delays with deliveries due to Covid, But this was totally unacceptable.
We decided to support the community during this time instead of going to a big chain. We thought it was the right thing to do. But It's sad to have a store of this size to sit right in the middle of the city and to treat its customers as such. I will never shop here again. Frugal showed me exactly what they thought of me as a customer. They simply did not care. PLEASE DO NOT SHOP HERE! They have to do better and show people that the business is appreciated. So sad.
Vanessa Reid
Jan 08, 2020
Camila Veiga
Jul 09, 2018
The customer service is good but the quality of the products is not good at all and its over priced.i bought a bedroom set from there and it hasnt been a year and my headboard is loosen from the rail.the mattress was squeaking the day after i got it.i wouldnt shop there anymore just my 1300 hundreds dollars that i lost.
Iris Merced
Jun 10, 2018
Madeline Banks
Jun 04, 2018
Khimberlie Depena
Mar 11, 2018
Jeffrey Jobson
Dec 31, 2017
Yamila Torres
Dec 12, 2017
Frank S.
Jul 20, 2014
I was moving into a new place - and wanted to start fresh with a new bed by replacing my platform bed/mattress. I was looking for a queen set and had been to 2 other stores - found similar mattresses within a hundred dollars of one another. Both had good service. I came to Frugal Furniture for first time and tried out a couple beds - similar in pricing and quality. Salesperson was great - she had tons of info, not pushy - simply helpful.
I was on the fence about which mattress - then was shown the tempurpedic- i think that is how it is termed. I had slept on a tempurpedic before and this felt similar and the price was really low -- get what you pay for but for a queen set plus mattress cover and taxes all came to $720. happy:.:
I was on the fence about which mattress - then was shown the tempurpedic- i think that is how it is termed. I had slept on a tempurpedic before and this felt similar and the price was really low -- get what you pay for but for a queen set plus mattress cover and taxes all came to $720. happy:.:
Denise M.
Aug 16, 2011
The worst customer service at this location. It takes 3 weeks to get a furniture delivered. So, I went to the store on a Sunday and was grudgingly met by Claude. Actually I had to go to him at the desk. I had already handpicked 3 possible bedrom furniture I was interested in. *Customer service is NOT OR EVER Claude's strenght. So, I ended purchasing a bed and we set it up for delivery on the 4th august between 9am-12pm.
I stayed home, that Thursday and waited until around 11:30am then I called them to find out what's going on. OMG! my bed had disappeared. *NB ( I had received phonecalls since the 28th of August that my furniture had arrive and I would say to them" well I had made arrangement for it to be delivered on the 4th August"). After that it was back and forth all day.
I have omitted quite a few parts if not I will be writing a thesis on this store. Anyway, the warehouse got involved and a bed was dispatched to me by 3pm. The gentleman who came to assemble the bed was very nice, especially hearing that I had just moved to Boston and was in need of my bed. Also special thanks to Vernel at the warehouse (forgive me if I spell your name wrong:)who was just so nice.
He kept me informed and called after delivery to find out if I was satisfied. NOW THAT'S CUSTOMER SERVICE please teach those people at the Mattapan shop some. Thxs in advance.
I stayed home, that Thursday and waited until around 11:30am then I called them to find out what's going on. OMG! my bed had disappeared. *NB ( I had received phonecalls since the 28th of August that my furniture had arrive and I would say to them" well I had made arrangement for it to be delivered on the 4th August"). After that it was back and forth all day.
I have omitted quite a few parts if not I will be writing a thesis on this store. Anyway, the warehouse got involved and a bed was dispatched to me by 3pm. The gentleman who came to assemble the bed was very nice, especially hearing that I had just moved to Boston and was in need of my bed. Also special thanks to Vernel at the warehouse (forgive me if I spell your name wrong:)who was just so nice.
He kept me informed and called after delivery to find out if I was satisfied. NOW THAT'S CUSTOMER SERVICE please teach those people at the Mattapan shop some. Thxs in advance.
