Bare Wood

Great experience buying from Bare Wood Furniture. Quality customer service. We were told right from the beginning it would take longer for our furniture to arrive due to supply chain issues, but it was worth the wait. Well built solid wood furniture made in America. One piece did arrive damaged, but Kevin got back to us almost immediately with resolution for a replacement.

We absolutely love our new dining table. It is beautiful and durable. Kevin was helpful and knowledgeable.

BUYER BEWARE! My biggest mistake was not walking out of the business's door back in October 2020! At first, yes the owner seemed great and very helpful and took my 1/2 down payment quite quickly. I even wrote a stellar review here back in October. I should have waited until I received my table and chairs before writing a review. I was told the table would be delivered to me by the week before Christmas.after excuse after excuse, I finally received my table and chairs on 5/26/2021.

I thought the nightmare was over. NOPE! The chairs did not match the stain on the tabletop. NOW. we are still waiting for the four tops of the chairs, 30 days later. He quickly charged my credit card for the balance the next day. So now he has all my money and I am still waiting for 4 tops of the chairs! HORRIBLE, HORRIBLE BUSINESS! GO ELSEWHERE. I should have read the reviews prior.

We purchased a custom barn wood dining table and hutch from Barewood in November 2019, and we had a very positive experience. We had purchased a house and were looking for the perfect pieces to fit/furnish the space. Kevin walked through the floor model tables, chairs and hutches with us, and provided all the catalogs to look closer at all our options.

After a week, we decided on a custom table, chairs and hutch (see photo below). The estimated time for fabrication was about 10-12 weeks because all the pieces were custom made in OH and shipped to CT. We did check in with Kevin at the 12 week mark (early Feb 2020) and the table was en-route to CT. Within the same week, the pieces were delivered and assembled, and we LOVE all of them! We have received so many compliments from family and friends on our dining set.

Kevin and his team provided great service which included delivery of our new hutch. All in all we were very pleased with the purchasing experience. Quality furniture at a fair price.

Kevin was absolutely great. Very knowledgeable about the items he had to offer and really helped us pick out the perfect dresser. Took a little bit to get it in, but as to be expected with a global pandemic and well worth the wait. He even delivered it personally the same day I found out it came in. Thanks again!

I think the quality of the customer service has declined steadily over the past several years. I have a few pieces from Bare Wood and while i've liked them all, the last piece (pantry) will be my last. I will never ever recommend or go to this store again. TLDR: purchased a floor model in july 2020. after several calls, I received a poorly constructed wayfair quality piece of furniture.

In July 2020, for our anniversary, we went to order a wardrobe and a pantry. We were told we were getting a floor model and the delivery would be about a month or so, as the finishing group/vendor was busy and that some paint products weren't available. Fine. I called in November to ask for a status, and was told they couldn't get the paint. I called in December to ask for a status and was told the same thing. Finally, 2 days ago, I called to inquire about the furniture I ordered in July, and i was told that the construction was just finishing up and he was sure it was being finished. so I went from buying a floor model was waiting for paint to having something that allegedly was being finished. he couldn't give me status, grieved about how covid affected his business and how any struggles anyone else went through were not worse than his (because it's a competition?).

At $1K, I expected something that didn't feel and look poorly constructed. I understand that there's global supply chain issues, but the lack of communication and misdirection with respect to the status of the furniture are unacceptable. I likely got something that was sitting around and not what I intended to order. throughout the entire conversation, he contradicted himself and I didnt get a clear answer.

After discussing with my husband and the owner about taking delivery of one piece (we paid 50% upfront) in 2-3 weeks, it went from being ready in 2 to 3 weeks to suddenly being available that evening. i'm not sure what's going on with the business and I do want to support local businesses, but this is one one I can support any longer. Save your money and go elsewhere, as there are so many talented and skilled people who can offer custom or Amish furniture.

We have a lot of custom pieces in our house, many of which took at least 6 months to receive. previously ordered pieces (outdoor chairs for example) took nearly 3 months. we aren't a stranger to waiting for merchandise. the issue wasn't the wait time, it was the miscommunication and misdirection.

Best money we've spent! We purchased a stunning rustic farmhouse table that seats 10 (2 king chairs, 4 side chairs, a bench) and matching server. The craftsmanship is impeccable. It really looks like it fell out of a page of Southern Living and into our very institutional base housing. And the server is stunning. I have a full service for 12 of China, Crystal, linens, serve ware. and plenty of room to spare.

Guess I have more shopping to do! Working with Kevin was a dream. Not pushy. Very knowledgeable. And so quick to answer questions. I originally was looking at pieces from Pottery Barn, and so glad we didn't waste our money there. This will be well worth the investment.

The order was under my fiancee's name. I have the credit card statement to prove I bought a piece here, despite the owners feedback 7 months after I posted this review. They couldn't even track down my order when I was waiting for my furniture to come in. Nevermind that we never got a call back after leaving several messages to try and find out when it would come in. Thankfully we were finally able to pick up the piece after waiting several weeks after the original promised delivery date. Multiple reviewers have also had the same experience. The owners response should tell you everything you need to know about this place.

AMENDMENT: I received my furniture after about 14 weeks, and am very pleased with the finish and construction quality. I understand that the items went into back order, but it was contingent upon me to repeatedly drive in and ask to get a status on my order. I think the customer experience would be significantly improved if the company had a means of tracking projected delivery dates in order to communicate delays.

The impression I received while waiting was simply that they had their money and didn't care. I have added two stars due to the high quality of the table and chairs. I have been eating standing up in front of my cutting board for 10 weeks waiting for a dining set that was supposed to be done in no more than 6. When I went in to inquire about the status of my order, no one in the shop could even tell me where it was because apparently only the owner has access to whatever tracking system they use. Nice furniture, but I will not be purchasing here again.