Nemschoff Chairs

The chair is very nice! I also added a headrest and it feels better than the couch. It is pricey but it is a health investment and it probably will save much money on from spinal surgery.

It's unfortunate when a company puts their own interests above those of their customers. Such appeared to be the case when I went to this HM store seeking a replacement back for a twenty-year-old Mirra chair. The old back was splitting up the center and was years out of warranty. First the sales associate asked why I didn't just buy a new chair. Well, not wanting to spend $1,200 rather than replacing a part I had found online for $120 was my answer.

Then she said she would consult with their repair technicians. I assume an HM repair would have set me back several hundred bucks. I pointed out that I had assembled the chair in 2001 and likely could perform the repair myself. Next, she estimated the price of a new back at around $150, which was by a curious coincidence the exact same price I had suggested that I would consider paying, covering the online vendor's price for the part plus what I assumed was the shipping cost. Finally, she asked me to double check the back I needed by taking three photos of the chair and getting information from some sticker underneath the chair. Did I mention that I had already seen the correct part on the online vendor's site?

So I wound up getting the new back from the online vendor, an excellent firm in Pawling, NY called Office Replacement Parts. We exchanged a few emails confirming the color of the back I needed, I paid with PayPal, and the back arrived two days later. I installed the new back without a problem -- ORP gave me instructions and some new bolts needed -- and I saved close to the grand I would have spent buying a new Mirra chair. Easy peasy! So Office Replacement Parts gets five stars -- this HM store just one.

Awesome down to earth showroom in Park Avenue. I got to see the products from Herman Miller. They are alright. Some of them designed to look good but it misses the point ergonomically. I could not feel comfort while sampling their products. They felt stiff Their service was also missing. The sales people were not paying attention to me nor inquiring how was i feeling and providing explanation on their products.

I did not get a greeting from any of their employees either. I felt they may have been looking down on me The service on this showroom needs mayor improvement and its products as well. IMO

Shannon is the best sale associate you could ask for when it comes to chairs! She is not only super knowledgeable but also very fun and passionate. We came here looking for a office chair because of this work from home situation and we ended up staying for almost an hour because we just really enjoyed Shannon's instructions on different types of chairs!

If you're looking for a great chair while learning more about ergonomics, I would definitely recommend coming in this location and ask for Shannon's help. You won't be disappointed!

Anyone knows a very good office chair will cost a pretty penny, but I can confirm that it's very much worth the money. I been eyeing Herman Miller and other fancy office chairs for awhile as I was getting sick of sitting on cheaper office chairs that just hurt the bum after many hours. As a designer, sitting in front of a computer all day long, a good chair was imperative.

I waited way too long to get one, but I'm very glad to invest in a Herman Miller. The selection at this store was great. I was tempted by alot of their modern furniture on display. The office chair selection is prettt vast. I ended up getting the Sayl, which was expensive, but just under that $1k mark that most of their chairs cost. You're wondering why so expensive, but trust me, a Herman Miller will last a lifetime. You're better off spending a lot of money on a furniture that will last than buying cheap furniture every other year. I've been quite happy with the Sayl so far. It's very comfy and the back is very flexible and comfortable when leaning.

The height is fully adjustable. The process of ordering a chair was easy. They aren't in stock at the store, so you put in an order for it. There are some colors that also aren't readily available and may take longer. All in all, great furniture store, and I've been more than happy with the chair I got. Definitely recommend for anyone looking for quality home and office furniture.

Why did one of the sales people ask me to take a seat and tell me he'd bring out chairs for me to try out only to make me wait 40 minutes while he helped 2 other customers who came in after me. It seems like the only person in there with any clue is Devon. He was the only one with eyes and helped me after realizing I was waiting for a really long time while his moron colleague did nothing to help me after I waited so long.

Customer service absolutely sucks. After problems arose after purchasing one of the expensive desk chairs I have found it virtually impossible to get ahold of anyone by phone and there has been no response to my email.

Herman Miller is an amazing modern company with amazing modern furnishing concepts. Happy 20th Anniversary!

Lovely showroom and affable staff; modern furniture to die for!

To Whom It May Concern, It's unpleasant and unprofessional experience with DWR employee Donte R. Please see attachments below. We need attention from Herman Miller Cooperate to address DWR Brooklyn Warehouse employee Donta R Behave on social media. Looking forward to your reply. Sincerely, Peter Chen 12/30/2018

Great sales advice and price. Professional and courteous fitters who will help you with all aspects of the installation. I highly recommend this place.

Everyone is so nice and willing to help! I love my friendly neighborhood Herman Miller space! This is a great addition to the flatiron/ union square area. Amazing quality furniture with expectable design. If you've never been in, You should definitely come and check it out!

The go to resource for all things HERMAN MILLER. Go if you just want inspiration.

As a party space this is above and beyond and more private than most others in LA.

I owned an Aeron chair and enjoyed for quite a few years. Lately, I had an issue with the casters and contacted the HermanMiller headquarter customer service. Christopher was quick, effective, responsive, and my issue was resolved within 4 days including shipping time. I am so impressed with HermanMiller customer service. Not only they have superior products that last a long time, but to have a company standing behind their products, this is gold. HermanMiller A+++.

Fabulous selection of furniture and items for the home! The furniture ranges from classic designs from Charles and Ray Eames, George Nelson, and Isamu Noguchi to recent designs from BassamFellows, Jehs + Laub, and Naoto Fukasawa. There's a rotating selection of vintage finds from Wright Auction. I'm ready to go back!