Brass and Oak Galleries has been servicing the Maryland, Pennsylvania, and Delaware Communities since 1991. Styles and fashions may have changed since then, but our aim statement still rings true: Nothing beats the warmth, beauty and value of real wood furniture!
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Reviews (10)
Greg Hazeltine
May 30, 2022
The showroom is clean and the staff was friendly. The prices for the furniture they have verses other stores with the same products is way to high. They charge an additional $30 fee on top of the delivery fee to deliver to a gated area. Other stores will deliver for the same price as off post (normally free or minimal due to close distances).
Steven Bunker
Jun 13, 2021
Jade Zander
May 28, 2021
I have purchased from Harford Home Furniture (formerly Brass & Oak Galleries) several times and have been very happy with all of it. We've purchased 2 Amish bedroom sets and Mike, the owner, helped me custom design an Amish breakfast nook for my small kitchen. You won't find better quality furniture. My bedroom set is 13 years old and looks brand new. Great customer service and the only place I'll buy furniture.
Casey Green
Mar 07, 2021
Janell Gullion
Dec 27, 2020
As much as I'd like to give this business 5 stars, I'm being generous giving 3. On August 14, 2020 We purchased a Winners Only bedroom set for my daughter's birthday. We were given a 8/10 week ETA (thanks to Covid) but not a big deal. Our set arrived and the manager called me to inform me that the wrong dresser was sent. I could either take the bed and nightstand and wait an additional 6 weeks for the correct dresser, or have them hold everything until the correct dresser was sent.
I chose the latter. I received a phone call on the last week of October Stating the correct dresser had arrived at the store. They brought out my set on Nov 29th and I was shocked to find that when the men unpacked the dresser there was a great deal of damage to the corner of it. I was really upset; the delivery guy told me to contact the store and they would have to order another.
I was extremely disappointed that it was almost December and we still didn't have a bedroom set we ordered in August! I would have thought the manager would have personally called me to apologize for the accident and inform me when my replacement would come in. NOT SO. My husband and I drove to the store and let him know that we were frustrated with what had happened.
He seemed pretty much, unapologetic; said he would order us another. No big deal in his opinion. After talking to him for at least 10 minutes, explaining our frustration, he said " what do you want me to do?" My husband said "maybe a percentage off, due to all the issues that weren't our fault" The manager said that he would get the dresser in, then we would take about it. Well. The dresser finally arrived after Christmas. I paid the final amount. No compensation for anything. I won't shop here again.
I chose the latter. I received a phone call on the last week of October Stating the correct dresser had arrived at the store. They brought out my set on Nov 29th and I was shocked to find that when the men unpacked the dresser there was a great deal of damage to the corner of it. I was really upset; the delivery guy told me to contact the store and they would have to order another.
I was extremely disappointed that it was almost December and we still didn't have a bedroom set we ordered in August! I would have thought the manager would have personally called me to apologize for the accident and inform me when my replacement would come in. NOT SO. My husband and I drove to the store and let him know that we were frustrated with what had happened.
He seemed pretty much, unapologetic; said he would order us another. No big deal in his opinion. After talking to him for at least 10 minutes, explaining our frustration, he said " what do you want me to do?" My husband said "maybe a percentage off, due to all the issues that weren't our fault" The manager said that he would get the dresser in, then we would take about it. Well. The dresser finally arrived after Christmas. I paid the final amount. No compensation for anything. I won't shop here again.
Shelley Drasal
Apr 11, 2020
Eye'S. Only Blank
Jan 02, 2020
Shawn Ryan
Oct 23, 2018
C. A.
Jun 04, 2018
The consultants and management here provide a sales experience that enables customers to find furniture that fits their personal tastes, needs, timeframe and their budgets. Neither the consultants nor management try to 'pitch' any product that they have in mind. Instead they actively listen and take time to understand what your requirements are, or if you have a budget in mind.
They then couple your information with their knowledge of the products that they have available, or if a piece can be custom made, and guide you through the selection process, without any pressure. This enables the customer to make their own decisions on what to purchase. They have a great selection of furniture on the sales floor, as well as an abundance of product catalogues to enable you to look through the entire range of any of the pieces that you are considering.
They then couple your information with their knowledge of the products that they have available, or if a piece can be custom made, and guide you through the selection process, without any pressure. This enables the customer to make their own decisions on what to purchase. They have a great selection of furniture on the sales floor, as well as an abundance of product catalogues to enable you to look through the entire range of any of the pieces that you are considering.
Harford Home Furniture & Mattress
Jan 10, 2018
Brass and Oak Galleries is now doing business as HARFORD HOME FURNITURE & MATTRESS in Churchville, MD on Route 22 next to the Artic Circle. Their address is 3036 Churchville Road, Churchville, MD 21028. Still the same owner and salespeople, still the same quality furniture as in the past 25 years, with some new lines added, including Flex Steel, Temple and Serta.
