Mum's Place

Great selection of different styles of furniture. Loved the ease of walking in and having help so quickly. Looking forward to all the furniture our family picked out. Best store and selection in our county.

They only good thing I can say: they have nice items. And the Delivery Folks are awesome. My parents say. If you don't have anything nice to say. Don't! Well customer service experience. I can't say anything. But I can say my experience. I see in my phone records that you did not call and did not leave a VM. You did say that you would call me this week to have the delivery folks pick up the box spring.

So far no word. Saying that you don't know our bed is like a car tire place saying they don't know what type of car we own. It's the first question asked. This week I called several business that sell beds. They say it's the first question they ask. What type of bed and size do you own? Pretty basic.

Very friendly and knowledgeable staff and wide selection of furniture. Mum's helped us furnish our home with pieces we love.

Worst Customer service ever! Ordered furniture and was treated with rudeness every time we called to check on the order. Finally when we threatened to cancel, the items were miraculously located in the warehouse. We had an issue with one of the items and when my husband called to inquire about it, he was hung up on. The lady called him back, but spent all her time pointing the finger back at him rather than working to resolve the issue. We also like to buy local, but unfortunately will need to find a new furniture store in the future. We

Mum's has always been a staple of the Monterey Peninsula! Mum's is known by locals as the destination of refined elegance and quality. We now bring our work life home, return home to something curated especially for your taste invest in your retreat. From recliners to your dining room they have it all, the quality is second to none! Buy something that was made to last, buy here, buy local. Stop on by, their friendly staff have an eye for design and can assist you in making your house feel like a home!

I have had nothing but the best experience shopping at Mum's. I always walk out of there wanting to buy everything. They truly have fantastic pieces/style. I've worked with Tina and Marilyn who have both gone out of their way to accommodate me and provide the most amazing customer service, hands down. I was on the fence about an item, as I wasn't sure how it would fit/look in my space, and they offered to deliver it with the rest of my order, just so I could have the opportunity to see it in person/make a decision. Couldn't be happier!

I've had a fabulous experience in the store, Mugo the owner is such a nice guy and knowledgeable in all kinds of colours material and styles, Do you know his assistant is friendly and warm, they will always make it right for you

I have had a fantastic experience working with the staff at Mums Place. I have purchased a variety of pieces of furniture, from bedroom to living room, and everything has been outstanding!

Best furniture store for quality and customer service. We have many purchases from Mums and it's always a positive experience. Marilyn is great and makes the process easy. Very professional.

I've been meaning to write a review for a while now, so here it goes. We bought a new couch and love seat here and were so impressed with the level of service. they have our business forever! The owner is great. He took his time to listen to what we were looking for. And didn't push the sale. instead he answered all the questions we had. I have to say, it was a absolutely the best experience I've ever had with any business in this area. And as far as furniture stores, nothing compares! I highly recommend this place to anyone looking for good quality, service, and modern style furniture.

Awesome customer service above and beyond 3-year warranty. We love our Flexsteel, motorized, loveseat bought at Mum's. Darn thing stopped working and Mum's ordered the parts and got them to us FREE.out of warranty. I apologize to Mum's for being cranky and am humbled by their kindness, service in spite of my less than confident attitude. Excellent service, even to customers who whine. Bravo. I'll buy more from Mum's.

We've been buying furniture from Mugo for the past 12-13 yrs and consider him a friend, in fact 90% of the furniture in both my homes I bought from him. He's always fair and he and his staff will go out of their way to make sure you get what you want. Everyone has an off day, but I think there's more to the negative reviews than we know;, be interesting to hear both sides?

We've shopped AT mum's for several pieces of furniture over the years. they have always treated us well and have always given us great service. This past week, Tina spent considerable time with us, and we never felt pressured. it is always a pleasure to deal with MUM's

I have lived on the Peninsula for over 25 years. Every time I go into Mum's Place I am greeted with honest, warm and professional individuals. Their collective years of knowledge in the furniture and design business is unmatched. I have bought many items and have always gotten a fair price and spectacular service. Especially their delivery team. They delivered our items every time without a scratch.

I can't say enough great things about this business. Thank you for making me and my family happy during all of our transactions. May you stay in business for another 25+ years!

Tina was amazing we loved her and will be back to furnish the rest of our house along with the new house we buy in the future! Thank you Mum's for the great experience and service

The moment you walk in you are greeted by amazing people, which is so refreshing. On top of that they have a wonderful selection of high end furniture that can satisfy anyone's budget. My experience was fantastic and I would recommend Mum's Place to anyone in the market for furniture and a friendly experience.

Great store. The employees are great at matching and design. I couldn't have picked out more beautiful furniture myself. Amazing staff and amazing quality furniture. They sell top quality, name brand pieces and I get the benefit of supporting a local business by shopping there. Order times are always quick and their delivery guys are great and take extra care when delivering furniture.

Not sure how this place stay in business, unfortunately as we trying to support local businesses as much as possible. We had horrific experiences with this place, multiple phone calls with sales people who are unorganized and unproffesional I would not recommend

Great quality furniture for the prices and excellent service! The staff was very helpful and knowledgeable about their furniture. I highly recommend!

Update we buy almost all of our furniture from mums The owner and all his employees are fantastic they're polite they know design and if they don't have it on their floor they can find what you're looking for have to say best furniture place in Monterey county thanks to the team at mums. also just bought all of our furniture and he is going to deliver it to our house in San Luis Obispo that shows you how committed he is to making everybody happy. kr

A friend recommended Mum's Place after moving into a new apartment and I couldn't have asked for a better shopping experience. I really didn't know exactly what style I was going for, but with the help of the staff, I was able to find everything I needed in one trip. The floor was organized making it easy to navigate and imagine how it would look in my new home. I never knew furniture shopping could be so fun! Prices were great and setting up delivery was easy. I will for sure be back next time I am in need of new furniture.

I recently purchased a couch through Mum's Place and received fantastic service. Mum's Place knew exactly what I wanted and my price range, showing me an assortment of options that would fit and match my living room. After purchase, Mum's staff was able to answer all of my questions regarding delivery and shipment as well. I was always notified of the timeline of the shipment when I called in for an update. They also promptly delivered the couch and installed it in my living room, I could not have asked for better service!

Terrible customer service. I walked in there ready to buy a stressless chair and no one even helped me. I guess unless you're wearing Gucci they figure you're just browsing.

Visited the store last week looking for a new couch. I had been searching far and wide for just the right one. Mum's Place had that and more! I will most definitely be coming back for my furniture needs in the future.

I've bought several pieces of furniture from Mum's and each time the experience was great! The staff is wonderful and the selection of offerings is always great. Definitely worth a visit.

Friend highly recommended this store so I took a trip from Santa Barbara and nearly found everything for my new home. The staff was very friendly and their inventory was surprisingly huge! Quality products at a very fair price.

Fantastic store! The employees are extremely approachable and helpful. They'll give honest advice about their in-store furniture. They have such a great and wide selection, with beautiful one-of-a-kind pieces, and a fantastic eye for design. I recently purchased a gorgeous, velvet sectional, and I'm so happy with the entire process -- it was seamless. I'm looking forward to being a repeat customer!

So happy I found this place. The staff and owner or very knowledgeable and helpful. My order came in earlier then I expected, the delivery and set up went smoothly. Looking forward to purchasing more items in the future.

Mum's just delivered the most beautiful, comfortable couch and chair. I am so happy! I want to lounge in them all day and night! Thank you for all your help picking everything out. We will be back!

We had looked several places for furniture that pleased both my husband and I and it wasn't until we found Mum's that we were able to actually invest our funds in a beautiful coffee table and three side tables (with custom measurements). Mum's does not have your standard, cookie-cutter designs that you find at the popular furniture stores.

We love the tables we found as they are very unique and came in a variety of colors. The quality is superb, the price was appropriate and the selection that we found was plentiful. But what really sold us on Mum's, and why am leaving this review, is that our new furniture arrived and failed to match our 'really big' TV stand. (I loved this TV stand, it too was a unique piece of furniture.) So I sent a picture of it to Mum's, and they were able to get the manufacturer to use the same material as our new tables and duplicate my TV stand.

I recently moved out of my parents house and into my own place and stumbled upon Mum's Place. From the moment I walked in and was greeted my Mugo I knew I was in the right place! Everyone that works there is very knowledgeable and friendly. Not to mention the quality of the furniture is amazing && the selections are diverse and there is a little something for everyone! I am so happy with my purchases and recommend them to EVERYONE!

Mum's Place is the only place to buy furniture locally. The service is unsurpassed! I needed a new sofa for one of the vacation rentals at 5:30 on Friday afternoon. Mugo graciously helped me select one, and then called his delivery guys back to work to insure that the guests had it when they wanted it. The entire process, including delivery, did not take thirty minutes! Thank you, Mugo, and your fabulous staff!

Purchased 4 chairs here less than a year ago. They were originally priced at $4000 and got them on sale for $2000. That is still a LOT to pay for 4 chairs. However, within 3 months, we noticed that the method of support to the seat was weak (just elastic bands), it actually ripped the bottom liners of the chairs. I've contacted the store 6 times and can not get a single reply.

Now these chairs are so uncomfortable to sit on as the seat goes to low and the frame around it causes discomfort to the backs of our legs. These chairs say Made in China on the bottom, which I didn't notice when I first looked at them. I thought they offered just high end furniture and I expect that they would make good on their products that they sell when issues arise. Not just ignore the customer.