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Reviews (14)
Celt W.
Jun 24, 2022
Marti S.
Mar 07, 2022
Andrea M.
Sep 13, 2021
Brownie B.
Oct 26, 2019
Jeannine T.
Jan 02, 2019
Buyer beware when shopping here. When you have decided on your purchase make sure to take a photo of the item, such as, the pattern you order. Also, make sure the fabric sample matches the name Isaac writes on your statement. I would also suggest taking a photo of the fabric sample as well. The sleeper sofa and recliner we recently purchased here was the wrong fabric.
I had no recourse in the matter as the fabric sample was gone, as was the sofa set with the correct pattern that was in his warehouse when my husband and I returned to the store to complain. So there was no evidence to prove his mistake, there was no way to correct it. I'm ashamed to admit this is the second time I have been duped. Unfortunately, he has cornered the market on sofa beds that will fit in our small condo rental so I view his business as a necessary evil. Just be careful when you purchase from this business.
I had no recourse in the matter as the fabric sample was gone, as was the sofa set with the correct pattern that was in his warehouse when my husband and I returned to the store to complain. So there was no evidence to prove his mistake, there was no way to correct it. I'm ashamed to admit this is the second time I have been duped. Unfortunately, he has cornered the market on sofa beds that will fit in our small condo rental so I view his business as a necessary evil. Just be careful when you purchase from this business.
Susan M.
Oct 24, 2018
Aloha Yelp readers! I have a painful shoulder and had been advised to get a recliner chair to help relieve some discomfort. Many people said go to Costco but they have huge, ugly, expensive chairs! I prefer supporting small businesses on the island and discovered Island Collections where Isaac and Natasha listened to what I wanted and granted my every wish!
I am a small person and the recliner fits me perfectly. Also, I need the chair to recline easily and it does exactly that. I was able to choose the upholstery from a ton of selections and know the chair will look perfect in my house. Lastly, the price is right AND Isaac is awesome-I can't wait to return to Island Collections and shop for tables and more. Mahalo!
I am a small person and the recliner fits me perfectly. Also, I need the chair to recline easily and it does exactly that. I was able to choose the upholstery from a ton of selections and know the chair will look perfect in my house. Lastly, the price is right AND Isaac is awesome-I can't wait to return to Island Collections and shop for tables and more. Mahalo!
Howard M.
Oct 22, 2018
Thank you Isaac Gonshor for our fabulous outdoor recliners with sunbrella fabric! They are so very comfortable and good looking. We even found really nice covers for them in Improvements catalog at a reasonable price. Now the darn feral cats can't hurt the fabric. And we are also extremely pleased with the custom made seat cushions for our teak dining chairs.
They fit in there really well and we don't have to worry about ties or snaps or Velcro! Again the matching sunbrella fabric is a real advantage in our sunny climate. And you think of everything - even the covers for the headrests on the recliners. All those years of business experience make working with you a pleasure.
They fit in there really well and we don't have to worry about ties or snaps or Velcro! Again the matching sunbrella fabric is a real advantage in our sunny climate. And you think of everything - even the covers for the headrests on the recliners. All those years of business experience make working with you a pleasure.
Mary Ann K.
Sep 20, 2018
When we bought our townhouse in 2008 we were referred to Island Collections and were not disappointed. Lots to choose from and beautiful tropical fabrics. We rent out place part-time and people always comment on the lovely furnishings. Recently I had the sofa reupholstered and Isaac helped us with the new recliner. He stays on top of the order until it is delivered properly. Our king size bed is more comfortable that the one I have on the mainland which I paid far more money.
Don Sparks
Jun 23, 2017
Rob B.
May 09, 2017
Aloha, I ordered my TV cabinet back in December, it took a while to make, but voila, it's beautiful & matches perfectly. Note "white wash" rattan is very hard to find and they will custom make it for you as well as many other colors. Since the condo I bought already had "white wash" rattan, I figured I better stick with the theme. I told Isaac "white wash" is gonna come back in style, not sure he believes me, LOL. I'm a very happy customer. Mahalo to Isaac, great sales man!
Pat F.
Dec 29, 2016
Barb J.
Jan 16, 2016
The same thing happened to us as Cu J's review. We ordered 4 bar stools. Weeks later, three were ready. We waited a few more weeks for fabric for the 4th stool. When it was finally ready after many phone calls, my husband left work early to pick it up and they closed earlier than the sign posted on the door. I called the next day and one of their employees delivered the stool. The chairs are nice if you have all the time in the world to wait.
Cu J.
Jun 20, 2015
The furniture is fine for the price you pay and there is a decent selection as long as you buy what's on display in the warehouse. The problem comes when you order something with a specific fabric or stain. He will tell you it will be shipped from Mexico or California and take about 4-5 weeks. Beware! That is a bold face lie. Our furniture took over 10 weeks and we did not order much or ask for anything out of stock.
We have since spoken to many others who also purchased from him and all their orders took at least 8 weeks or longer, after they were told 4-5 weeks. It would be much better if he would be honest that orders take at least 2 months. If its in early, he has happy customers. Poor customer service to tell someone week after week after week that their items will be just 1 more week. We were given that same line 5 weeks in a row, while we sat on the floor of our new home.
We have since spoken to many others who also purchased from him and all their orders took at least 8 weeks or longer, after they were told 4-5 weeks. It would be much better if he would be honest that orders take at least 2 months. If its in early, he has happy customers. Poor customer service to tell someone week after week after week that their items will be just 1 more week. We were given that same line 5 weeks in a row, while we sat on the floor of our new home.
Jan G.
Jun 03, 2015