Save money by turning down your furnace and zone heating with a gas insert, stove, or fireplace. Enjoy, consistent, controllable heat, even during power outages! Gas units are easy to manage (just turn on and off with the press of a button!) and add value and beauty to your home. Choose from our many wood stove options, such as stainless steel, soapstone, and cast iron, or check out our wood inserts which can be placed into your exsisting brick or stone hearth!Many units can even run with a blower attachment, so you can maximize your heat flow.
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Alternative Energy Hearth & Patio Shoppe LLC is a family-owned business in Hampton Falls, New Hampshire. Started by Jim and Barbara Quirion in 2005, Alternative Energy has served the area for Seventeen years. Our store has a wide variety of gas, wood, and pellet stoves, and we strive to offer our customers high-quality appliances with exceptional service.
Our showrooms are designed to help you envision a fireplace in your home before you purchase it. Whether you're looking for a fireplace to light up for ambiance, to fit in a tight corner, or to heat a drafty room, we carry models that fit all your requirements. Our trained and certified NFI technicians will deliver and install the unit of your choosing, and help get you started.
Fireplace inserts work by connecting the insert to a liner that goes to the top of the existing flue, and functions in place of the old wood-burning fireplace. A gas fireplace is unlike an insert, where it does not need to be put into a brick hearth. A gas fireplace can go anywhere in your home and a cabinet and mantel is built around it.
A gas stove is an economical way to reduce the expensive operating cost of central heating. With many options to choose from, you can control the heat output at the touch of a button. Choose from a variety of different styles of stoves such as sleek and modern to tastefully rustic. Gas stoves also provide precise temperature-controlled environments.
Reviews (11)
Kerry Sullivan
Feb 26, 2022
Jon Weeks
Jan 13, 2022
The new management is great. They helped me with identifying the cause of an issue with my propane fireplace, found the right part for me, and provided great guidance in talking me through how to replace it myself. If I had to wait for a service technician, it would have been hundreds more in cost and several more cold weeks of waiting.
Dana DeLotto
Dec 19, 2021
CONFUSED ABOUT NEGATIVE COMMENTS ON YELP AND ELSEWHERE. I FOUND OUT THIS BUSINESS IS UNDER NEW MANAGEMENT.ANY NEGATIVE REVIEWS WERE CLEARLY MADE PREVIOUS TO THIS CREW TAKING OVER! I needed someone quickly to repair my gas fireplace (used to supplement heat in my home)and AE fit me into their schedule. Person on the phone was friendly and compassionate. Dylan was by far the best repair/service/representative that I have run into in my 35 years as a home owner.
He was patient and explained my system to me ( this is newly purchased home) and I finally know the how to and what about the system, he repaired, cleaned and replaced some non working parts and even allowed my nosey cat to assist as he set up. Charges were reasonable and affordable. The fireplace is now working efficiently and looks great! I highly recommend Alternative Energy!
He was patient and explained my system to me ( this is newly purchased home) and I finally know the how to and what about the system, he repaired, cleaned and replaced some non working parts and even allowed my nosey cat to assist as he set up. Charges were reasonable and affordable. The fireplace is now working efficiently and looks great! I highly recommend Alternative Energy!
She Is Artist She Don'T. Look Back
Oct 30, 2021
Great Service, had a fireplace insert installed by Stan, Dillon, and Mike. On time, explained what they were doing, gave a detail explanation on how to use the fireplace insert. Kevin was the initial contact, he is a very knowledgeable person to do business with. I would definitely recommend them for any fireplace needs.
Stan Norton
May 03, 2020
Zero customer service. I purchased a $3000 Regency Stove. The handle on the "modern" style door becomes too hot to touch. A serious design flaw. When I contacted Alternative Energy they told me to remove the handle from its stub and only put it on when opening the door. Aside from the fact that this is a dangerous "solution", the handle didn't come off.
It is hanging loosely now. Their subsequent solution was that I spend another $300 for a whole different style door. They refused to even contemplate selling me a different handle. Avoid them.
It is hanging loosely now. Their subsequent solution was that I spend another $300 for a whole different style door. They refused to even contemplate selling me a different handle. Avoid them.
Allison Jelinek
Jan 05, 2020
I called Alternative Energy Hearth & Patio Shoppe a couple weeks ago regarding cleaning/inspecting my wood stove insert. We recently moved into our house and Alternative Hearth & Patio Shoppe sold & installed the stove for the original owners a few years ago. After a lot of run around we they were able to locate the information for our stove and were told "someone would call us back in a week to schedule the cleaning & inspection." I left an additional message with the company after a week had passed, and now, two weeks later I still haven't received a call. Any business should return any call even if it's to say that they can't schedule immediately, especially one where home safety is supposed to be a priority.
Mywandering Mind
Dec 26, 2019
Purchased a stove three weeks ago today and have had nothing but issues with it. I have tried to work with them for help and guidance, but every time they just come up with reasons that it's my fault the stove is not working properly. Never will recommend them to anyone. Horrible service and zero cares. Fire is not something to fool around with and they clearly do not care after they get their money.
John Martinage
Nov 23, 2019
No heat, No service! If I could give "0" stars, I would. Our family has been without heat since 12/28/19 after our Regency Stove exploded. When I originally spoke with Barbara, she explained that they had stoves in their warehouse and they would have a new Regency stove by the following week. We signed a purchase order on January 4, 2020 but heard nothing from anyone till I sent an email on January 14th.
At that point, Barbara said she never told me they had the stove in their warehouse but would set an install date for 1/23/2020. On 1/22/2020 I called just to make sure their crew was all set to come to our home for the install and spoke to Jim the owner, who asked me if I had called the gas company and cleared the roof. I said why are you telling me this now?
We arranged for our gas company to come out to disconnect the gas stove which was a challenge since we were notified so late in the game. Same goes for clearing the roof. When the crew arrived, they told me their was too much snow on the roof and they would have to cancel. In my frustration I said "you guys are clowns". I probably shouldn't have said that but our frustration with this company was at its boiling point. Anyway, we spoke to Jim and Barbara at length and after discussing the matter, they said they would do the install on 1/31/20.
I was actually getting a route canal and my wife took the call that morning from Barbara who said two of their workers got sick and they could not come out. At this point we demanded a full refund and they did follow through. I thought having the route canal was horrible but dealing with this company is actually worse. Most of the issues could have been handled with much better communication throughout the process and not talking down to the customer. If you are looking for a new stove, find another alternative, other than alternative energy.
At that point, Barbara said she never told me they had the stove in their warehouse but would set an install date for 1/23/2020. On 1/22/2020 I called just to make sure their crew was all set to come to our home for the install and spoke to Jim the owner, who asked me if I had called the gas company and cleared the roof. I said why are you telling me this now?
We arranged for our gas company to come out to disconnect the gas stove which was a challenge since we were notified so late in the game. Same goes for clearing the roof. When the crew arrived, they told me their was too much snow on the roof and they would have to cancel. In my frustration I said "you guys are clowns". I probably shouldn't have said that but our frustration with this company was at its boiling point. Anyway, we spoke to Jim and Barbara at length and after discussing the matter, they said they would do the install on 1/31/20.
I was actually getting a route canal and my wife took the call that morning from Barbara who said two of their workers got sick and they could not come out. At this point we demanded a full refund and they did follow through. I thought having the route canal was horrible but dealing with this company is actually worse. Most of the issues could have been handled with much better communication throughout the process and not talking down to the customer. If you are looking for a new stove, find another alternative, other than alternative energy.
Eliza Little
Feb 03, 2019
Tim
Dec 16, 2018
I like to support local businesses and I've used Alternative Energy Hearth and Patio Shoppe a few times now. Most recently for a Valor L1 fireplace to be installed in my home. Barbara willingly worked up a decent price and Jim promised a technician would be out to my house the next day. Ten days later my fireplace has been installed and even my builder commented on the professionalism.
Sheila Roberts
Feb 01, 2018
So dissapointed. I have a voice disorder and was psyched that they had a Facebook page because it's a great way for peeps like me to do business ( via messenger) but it only wasted my time caused an issue with my life partner and got me ABSOLUTELY NOWHERE. I'll go elsewhere and pay more for actual service. Super bummed. Seriosly poor service & ZILCH EFFORT TO HELP ME.
