Del-Teet Furniture

We actually haven't shopped here (yet!) but we were lucky enough to buy a Del Teet couch from a consignment shop yesterday. The couch was only 1 month old, and unfortunately it didn't work size wise for the original owner after it was custom made. Our luck, because it's PERFECT for our space! The couch is so well made, and gorgeous. We are excited to check out the Del Teet store ourselves, and perhaps get some additional pieces.

We really appreciate Del-Teet, and Ms. Teeter working with us to get a refund issued from a canceled purchase order from seven months ago.

Del-teet's has furniture that is often locally made, high quality, and a good value. They want you to get it right, so will often suggest you take an item home to see how it works.

Where do I begin? Everything about my recent experience with Del-Teet has far exceeded my wildest expectations! Others could (and should) learn from Del-Teet's customer service! Simply stated, Del-Teet is a relationship driven business - you walk in a customer and walk out a friend! Their motto ought to be, "Behind the Times and Proud of it!" If you're looking for expert interior design help, need new furniture for a smaller space, look no further; make some new friends by visiting Del-Teet!

Most uncomfortable sofa I've ever owned, and that's even after they took it back to make modifications. I don't suggest having them make anything custom - best to buy the styles they have on the floor that you can sit on and test out.

If you're tired of over-sized, over-stuffed furniture, take a look.

I inherited a chair that is quite old from Del-teets so while it seems they have good quality items, I have been less than impressed with their customer service. I reached out for any recommendations on repairing the worn seat of this chair and while Polly was initially pleasant and asked for pictures, after I sent them all I got was "take it to an upholstery place". Okay great thanks for the help Polly. Be wary of needing anything from them after your purchase.

This store has furniture that is smaller in scale. Great for your small rooms that need furniture or if you live in a small apartment. They did not have a variety of small coffee tables, however, which was our purpose for shopping today. In the past, we have done business with them and were very happy with our purchase.

After a significant rebuild 3 years ago we had decision fatigue and lived with the old furniture. We hopped in here and there. Went to the various sales. Hemmed and hawed. Then during the February 2019 sales period walked into several places in earnest. DEL-TEET! While the interior set up didn't really look like "our style" and had so much to see, we had an engaging interior designer, Sandra Mechelson, asking us questions and directing us to options.

We started to vocalize what we thought we were looking for and, like a great teacher, she revealed our path to us over the next couple of weeks. Sandra came to the house for a consultation. DO IT! I was leery of salesmanship but this is a specialized skill set and her ideas got us to a fantastic redo of our main living space. Our second appointment back at Del-Teet she had pulled multiple fabrics, furniture, tables and "built" our rooms.

It was 2 hours but now I understand that it takes a professional who knows her stock and inventory as well as Sandra does to help clients find their look. I loved the attention to color, textures, patterns, budget. Could never have done it as well ourselves. She followed up with fabric advice that impacted our decisions- just incredible attention to long term satisfaction!

They carry some pieces that are highly customizable- end tables, sofa tables, sofas- that created right sized pieces for a small house. We counted on a 12 week waiting period- this is typical. I'll come back when it's in to assure you that Del-Teet and Sandra Mechelson brought it home for us.

This group is the best in helping us figure out design and choices. Michael was very patient (and humorous), dug through lots of fabric samples. I found the other sales people very friendly. Michael helped me pick out a new table and chairs with matching sideboard. Unfortunately it takes two months to make so I am still waiting. It is an original Bellevue building so it is small and charming. There are still a lot of choices and a table to strew out all the fabric samples. Great customer service - and can't wait to see my new table and chairs.

My sofa has started to give out a little bit after 8 years and two moves across country. I assumed we'd just need to replace it, but I called Del Teet to mention it to them (after someone else suggested I do so) and the customer service rep for the store made it clear this is unusual and wanted to investigate it further. She just came to our house with the rep from Lee Industries (who made our sofa) to see what was wrong with it and try to find a solution.

At 9am on a Saturday morning! I didn't think this kind of service still existed, and I certainly haven't experienced it elsewhere. Regardless of the outcome with our sofa, I truly appreciate the effort they've put in here - they may not make any money off this interaction but that's clearly not the priority.

Quality selection, warm and knowledgeable service. We enjoyed making our purchase from them.

I spent 15k plus at Del-Teet and I'm living with a sloppy sectional and other defective furniture. Customer service is poor. Warranty work is difficult if not impossible.

While the furniture selection was lovely (although their showroom is extremely small), I am giving a 1 star review. We moved into a townhouse several years ago and I had been looking forward to going to Del-Teet for ages. The woman in the showroom failed to acknowledge us the entire time we were there. There was another woman looking as well, and as far as I could tell, she left without having a word spoken to her.

The client the employee was engaged with seemed to be a repeat customer. Perhaps that's why we were completely ignored. I was in customer service for many years and find that kind of behavior reprehensible.

I love the furniture selection here. It's my go to place for clients who have very specific needs. So many choices for custom sizes and cushion choices, aka firmer or softer cushions. Lovely wood pieces and fabric selections are wonderful. I always works with Mindy, she's just the best.

My husband and I recently purchased an American Leather sleeper sofa, a pair of lovely lumbar accent pillows and an oriental runner for our kitchen. Initially we weren't sure about the oriental runner, we were told we could take it home for a couple of days. It was so helpful to see how it looked in our home setting; it turned out it was perfect and we ended up purchasing the rug.

I can't say enough good things about the American Leather sofa. It's a pull-out bed and a sofa in one. The sofa is so comfortable to sit on and you'd never know there's a whole king bed hiding inside. The bed is very comfortable too. The staff, especially Michael, were very helpful and worked with me when I voiced my concern about the sofa fitting through our old home's door-way.

As it turned out, the sofa breaks down and can be reassembled. Who knew? We couldn't be happier with our purchases. We spent quite a bit of time looking at different sofas and just couldn't find one that fit the level of quality, style and comfort we were looking for. Yes, we ended up spending a bit more for the sofa, but I know it's going to last well over 15+ years.

I had sales people at other stores telling me theirs were guaranteed for 5 years! I have fond memories of Del Teet furniture as my parents used to shop there too. Their furniture and accessories embody a classic Northwest/Asian style I've always admired. We'll be heading back soon to check out their sale this month! :

I love this store. Elegant, yet casual, very livable furniture that fits the body perfectly. If you're in the market for furniture you'll definitely want to stop here.

With faint apologies for the pun, they are top draw! Worked with several staff there and they are all in lock step on customer service. Patient with the indecisive and uncertain side of this customer. And when a problem came up and I shyly asked about what to do, they handled it calmly, on their nickel and simply said "we just want to make you happy." They did!

We just moved to a condo from a house. Patricia M helped us get our new place in order. She has fabulous design and vision that cannot be matched! We found out later that she has worked with some of our friends, all whom have loved her help. We appreciated that she would try to work with some of the things we had and loved, and did not force us to buy all new.

We are thrilled with everything she suggested. Patricia has great memory and would tell us things about our new place that we were unaware of, even though it had been a couple months since she had been by to get a visual of our place. She is amazing and we are so thankful we found her!

I'd been looking for smaller furniture and found what I wanted in Del Teet's Right Sized line. I custom ordered a beautiful, small leather recliner and love it. Sandra was quite knowledgeable and helped me make the right selection for my needs (I must have changed my mind on leather samples at least ten times until finally arriving at THE one.she was patient). Sandra offered to come out to my home as a complementary service to do a bit of designing and help me make the smartest furniture choices possible.

My recliner chair arrived right when expected and the delivery fellows were friendly and careful moving it in. I liked that they were employees of DelTeet, not subcontractors. Del Teet's furniture may be more expensive than some, less than others, but I found what I wanted there: well made, smaller-scaled furniture. The only thing that prevents me from giving a 5-star rating is that they haven't followed up with me to find out how it works and let me tell them I love it! They must figure that no news is good news.

I have purchased several items from Del-Teet. Their selection is different from most furniture stores, and consists mainly of classic furniture with Asian accents. Definitely not Macy's or Ikea. Their products are not cheap, but they are not over-the-top expensive like Masin's. I had a problem with one piece of wooden furniture after some time had passed, and I was able to return it and receive a store credit! This is a family business that has been in the Seattle area for years, that provides excellent service.